Does InfraNet replace our carrier or TPA?

No. InfraNet is the employer's side of the event — claim tracking across carrier, work status, indemnity, and litigation, connected to everything the claim touches. Your carrier or TPA administers the claim; InfraNet keeps your owners, deadlines, communications, and related work visible.

How do employees report injuries without accounts?

QR codes posted at machines, stations, and worksites, or mobile links. No employee account or app installation required.

Does InfraNet decide compensability or recordability?

No. InfraNet runs the workflows and the clocks; determinations remain with the employer and its appropriate advisors, carriers, administrators, or counsel.

What if the injury becomes a leave or an accommodation?

The related work can stay connected. Leave support and coordination, the documented interactive process, and return-to-work planning can share the event history without turning the claim file into a medical free-for-all.

WORKERS’ COMPENSATION OPERATIONS

The claim is only one part of the injury event.

InfraNet carries the employer-side work around a workplace injury—intake, OSHA review, leave, restrictions, communication, deadlines, evidence, and return-to-work—while carriers, TPAs, counsel, and HR retain their roles.

Schedule an Assessment See how an event moves

CONNECTED EVENT VIEW

Workplace injury

ACTIVE

Incident reportedSource event · employer record begins

01Claim coordinationCarrier / TPA handoff

02OSHA reviewRecordability + logs

03Leave reviewCoverage + notices

04RestrictionsWork capacity + changes

05Return to workPlan + follow-up

06Employee contactConsistent communication

Illustrative operating view—not a carrier claim system.

THE EMPLOYER-SIDE OPERATING LAYER

One injury creates many obligations. They should not become separate stories.

When the claim, OSHA analysis, leave, restrictions, communications, and return-to-work planning live in different tools, the event loses continuity. InfraNet keeps the work connected around one operating history.

THE INJURY EVENT CHAIN

Follow the work from first report to durable closure.

The exact path varies. The need for ownership, timing, evidence, and coordinated follow-up does not.

INTAKE

Capture the event once.

Record what happened, when it happened, where it happened, who needs to know, and which immediate actions are open.

ROUTING

Open the connected work.

Coordinate carrier or TPA notice, OSHA review, leave screening, restrictions, internal escalation, and required communications.

MONITORING

Keep changing facts visible.

Track work status, restrictions, lost and restricted days, employee contact, deadlines, waiting states, and plan changes.

RETURN

Coordinate the path back.

Connect capacity, available work, accommodation considerations, communication, approvals, and follow-up around the return-to-work plan.

CLOSURE

Close the employer-side loops.

Confirm outstanding actions, preserve the history, document the outcome, and keep continued follow-up visible.

CONNECTED WORK, DISTINCT RESPONSIBILITIES

Every workstream keeps its role. The event keeps its continuity.

CLAIM COORDINATION

Keep employer actions connected to carrier or TPA activity.

Track notice, requested information, status, employee communication, internal ownership, and open follow-up without pretending to replace the external claim administrator.

See where InfraNet fits →

OSHA

Preserve recordability review and day counts.

Explore OSHA operations →

LEAVE

Keep coverage questions, notices, and usage connected.

Explore FMLA administration →

RESTRICTIONS

Track work capacity and every meaningful change.

RETURN TO WORK

Coordinate the plan, handoffs, and follow-up.

ONE OPERATING PICTURE

See what is open before the handoff becomes the problem.

InfraNet can surface who owns the next move, what is due, what is waiting, and which connected process may be affected.

Open actions and responsible owner

Approaching dates and overdue follow-up

Claim, OSHA, leave, restrictions, and return-to-work connections

Event timeline and supporting record

SAMPLE EVENT

Workplace injury · Distribution

NEEDS ATTENTION

OWNERHR Operations

NEXT DATEFollow-up due

✓

Carrier noticeSubmitted · record linked

✓

OSHA reviewDecision recorded

Restriction updateManager confirmation waiting

•

Return-to-work planDepends on restriction update

Illustrative view. InfraNet supports coordination and does not make claim or legal determinations.

WHAT INFRANET DOES

Carries the employer-side work around the claim.

InfraNet supports

Connected intake and routing

Ownership, deadlines, and follow-up

Employer-side communications and evidence

Cross-workstream visibility

InfraNet does not replace

The carrier or TPA

Medical providers

Legal counsel

Human claim, leave, or employment decisions

BRING ONE REAL INJURY EVENT

See where the employer-side work is losing continuity.

InfraNet will map the claim-related handoffs, connected obligations, and open loops—then explore whether the platform fits.

Schedule an Assessment