THE INFRANET PLATFORM

One event.
Every moving part.

InfraNet is the operating layer for employee events that cross HR, Safety, Operations, and outside partners—keeping ownership, timing, communication, and evidence connected from intake through closure.

EMPLOYEE EVENT 0148NEEDS ATTENTION

WORKPLACE INJURY · OPEN

Restriction received. Return-to-work plan needs an owner.

01

Incident documentedSafety · Completed

02

Claim initiatedRisk · In progress

03

Restriction reviewHR · Owner needed

THE OPERATING LAYER

Your systems hold records.
InfraNet carries the work.

Keep the HRIS, payroll, carrier, safety, and specialist systems that already do their jobs. InfraNet connects what happens between them.

THE EVENT LIFECYCLE

A recognizable way to move every kind of work.

Different events require different judgment. The operating spine stays consistent, so people always know what happened, what matters now, and what comes next.

01

Intake

Capture what was reported and what it triggered.

02

Ownership

Make the next responsible action visible.

03

Time

Keep deadlines and waiting periods attached to the event.

04

Attention

Surface what is overdue, blocked, inconsistent, or high risk.

05

Evidence

Preserve communication, decisions, handoffs, and documents.

ONE OPERATIONAL VIEW

See the event without reconstructing it.

InfraNet brings the current state, responsible people, deadlines, connected work, and complete history into one shared view. Each team sees what it needs without losing the whole story.

CURRENT STATEOPEN · 12 DAYS
OWNERHR Operations
NEXT DATEJul 22
WAITING ONProvider note
ATTENTION1 open item

ATTENTION, NOT NOISE

Know what needs a human now.

Captain surfaces bounded operational attention from the actual event state—without inventing facts, making decisions, or replacing professional judgment.

Explore Captain & Captain’s Log →

Deadline approachingCertification due in three business days

Ownership unclearRestriction received with no assigned reviewer

Connected event changedNew leave request affects the return-to-work plan

THE PEOPLE AROUND THE PLATFORM

Software for the work. Experts for the operating model.

Implementation, Concierge, and coverage support help configure the platform around the organization’s real responsibilities—not an idealized template.

01

Implementation

Configure ownership, sites, workspaces, responsibilities, intake, and open-event migration.

02

Concierge

Operational support, configuration refinement, and review around how the work actually moves.

03

Continuity coverage

Planned absence support helps the work keep moving when the team needs real time away.

START WITH AN EVENT

Show us what keeps slipping through.

We’ll map the handoffs, deadlines, waiting, decisions, and ownership—and show what connected operations could look like.

The Platform

One platform. Every workforce event.

InfraNet is the operational layer around the HRIS—the connected work that begins when something happens to an employee and compliance, safety, and people responsibilities start moving across the organization.

HR Compliance Operations

The difficult work starts after the employee record already exists.

Most HR systems are built to hold employee data, run payroll, administer benefits, recruit, and onboard. That work matters. It is also not where many employers lose the thread.

The thread gets lost after an injury, a leave request, an accommodation conversation, a complaint, a near miss, a regulatory deadline, or a carrier handoff. One event creates work for several people, and each person sees only the portion assigned to them.

InfraNet gives that work a connected operational home. It carries intake, ownership, deadlines, communications, documents, waiting-on state, follow-up, attention, and closure while leaving employment and legal authority with people. InfraNet facilitates action. It does not make legal determinations.

Built for the Operational Side of HR

Connected enough to move. Structured enough to remember.

Connected

The event family stays together.

A workplace injury can connect workers’ compensation and OSHA recordkeeping. Leave can sit beside related employee-relation work. Related responsibilities do not have to become isolated spreadsheet rows.

Documented

The work leaves an operational record.

Actions, communications, ownership, status changes, documents, deadlines, and closure remain with the case instead of disappearing with someone’s inbox.

Visible

Incomplete work keeps raising its hand.

Command Center attention, waiting-on intervals, and bounded signals make it harder for stalled work to depend entirely on tribal knowledge.

What the Platform Carries

One complete platform. Whatever applies.

InfraNet is not sold as a collection of disconnected, paywalled modules. Every client receives the complete platform. Configuration reflects the workforce, operating environment, and responsibilities the organization actually carries.

Workers’ Compensation

First report, carrier coordination, medical and indemnity context, return-to-work work, litigation flags, follow-up, and closure.

Leave & Accommodation

FMLA, ADA interactive process, PWFA, parental leave, disability-related tracks, communications, monitoring, and return to work.

Safety & OSHA

Injury and illness intake, near miss, maintenance, corrective work, recordability review, and 301, 300, and 300A records.

Employee Relations

Concerns, confidential intake, investigations, retaliation awareness, documentation, ownership, and follow-through.

Unemployment & Agency Work

Claims, hearings, chargebacks, deadlines, supporting records, and external coordination.

Operational Overlays

DOT, union representation, state-specific responsibilities, certifications, and other configured work when they apply to the organization.

When the organization changes, InfraNet changes with it. Add drivers and DOT responsibilities can be configured. Add represented employees and the union representation layer can be configured. Add a state or site and the relevant operating context can follow. The client does not need another sales cycle every time the workforce creates a new responsibility.

How Work Enters

Employees can report what happened without learning another system.

Employees and reporters can begin through public intake links without an InfraNet account. Organizations can use a company-wide link, site-specific QR, or a QR tied to a named workplace location such as a station, machine, area, piece of equipment, or vehicle.

When the QR is tied to a workplace location, the report can arrive with that context already attached. HR reviews submissions in the Intake Center and opens the supported work that fits the facts. Anonymous concern paths can preserve a way for the reporter to return without requiring an account.

The intake is not the end product. It is the beginning of a working loop. See how an employee event moves from the first report through triage, ownership, deadlines, attention, and documented closure.

The Shared Operating Spine

Different events. A recognizable way to carry the work.

Intake

Preserve what was reported and where it began.

Ownership

Make the next responsibility visible as work moves between people.

Time

Keep deadlines and waiting-on intervals attached to the case.

Communication

Keep relevant employee and stakeholder messages with the work.

Attention

Surface what appears late, blocked, incomplete, or ready for review.

Operational Memory

Close the loop without deleting the story of how the work moved.

The System Around the Work

Software for the work. People around the platform.

Command Center

See what needs attention now.

Command Center brings open events, overdue work, waiting-on blockers, and supported attention items into a morning operating view that clicks back into the source.

Captain & Captain’s Log

Awareness without authority.

Captain can add bounded operational context to supported attention. Captain’s Log preserves what the platform saw and what people did. Human judgment stays at the helm.

Concierge

The platform comes with people.

Concierge provides high-touch implementation and operational support, ten days of enhanced absence oversight, and quarterly and annual report presentations.

Works Alongside the HRIS

Keep the systems and partners that already do their jobs.

The HRIS remains the system of record for employee data. Payroll continues to run payroll. Carriers, TPAs, counsel, clinics, and other partners keep their responsibilities. InfraNet carries the employer’s operational work across the handoffs between them.

That distinction matters. InfraNet is not an HRIS, payroll system, benefits platform, ATS, law firm, carrier, TPA, or replacement for human judgment. It sits beside the existing HR stack and gives the work created by employee events somewhere connected to live.

Live integrations are claimed only when they exist. Manual-first entry, roster import, structured follow-up, and supported communication paths create a useful starting system without pretending every outside platform is already connected by API.

Implementation & Continuity

Bring the organization as it is.

Implementation begins with the real operating environment: workforce roster, sites, states, responsibilities, current tools, open work, historical context, and the people who own each handoff. InfraNet helps configure what applies and establish a working intake-to-case loop before the organization treats the system as live.

Historical cases are scoped with the client. Open matters can be prioritized so the team can operate from day one, while larger historical migration is handled deliberately instead of being sold as a magic upload that reconstructs missing context.

High touch continues after setup. Concierge adds implementation support, operational review, planned absence coverage, and reporting presentations so the client is not left alone with software and a knowledge base.

Who It Is For

Built where HR carries real operational risk.

InfraNet is designed for organizations where employee events create work across HR, Safety, Operations, managers, payroll, carriers, clinics, and leadership. Manufacturing, transportation, construction, distribution, warehousing, and multi-site employers often feel that fragmentation first.

It is for the HR person carrying too many responsibilities and for leaders who need to know whether work is moving without asking for another weekend status spreadsheet. It is especially valuable where missing a deadline, losing a document, or failing to connect related events already has a real operational cost.

The Promise

Make the operational state harder to ignore—and easier to reconstruct.

InfraNet gives HR one place to see open workforce events, know who owns the next step, keep relevant communications and documents on the file, surface work that needs attention, and close with a record.

It will not replace judgment, certify legal compliance, or silently steer the organization. It gives the work that must happen after something happens at work a connected home.

Common Questions

What to know about the InfraNet platform.

What is an HR compliance operations platform?

An HR compliance operations platform carries the work created by employee events across intake, ownership, deadlines, communication, documentation, attention, and closure. It works alongside the HRIS and helps preserve operational continuity across the people and stakeholders responsible for the response.

Does InfraNet replace an HRIS?

No. The HRIS remains the system of record for employee data and core employment administration. InfraNet is the operational layer around it, carrying the connected work that begins after an injury, leave request, concern, investigation, safety event, or other workforce event.

Does InfraNet sell separate feature modules?

No. Every client receives the complete platform. InfraNet is configured around the responsibilities that apply to the organization, including relevant event types, sites, states, DOT responsibilities, union representation, and other operating overlays.

Does InfraNet make legal or employment decisions?

No. InfraNet supports operational work, attention, coordination, documentation, and follow-through. HR, leadership, counsel, and other responsible stakeholders retain authority for legal determinations, discipline, investigations, safety judgments, and employment decisions.

What human support comes with InfraNet?

Concierge provides high-touch support around implementation and operation, including ten days of enhanced operational oversight for planned HR absence and quarterly and annual report presentations. The exact operating emphasis follows the client’s needs and agreed support model.

Bring us a real event.

Show us what happens today—from the first report through the handoffs, deadlines, waiting, decisions, and close. We’ll evaluate the current workflow with you.

Bring Us a Real Event