FMLA ADMINISTRATION

Keep the leave, the clocks, and the connected work in one operating history.

InfraNet helps HR coordinate potential FMLA events from first signal through notices, certification, designation, usage, recertification, return to work, and related accommodation or claim activity—without replacing human eligibility or legal judgment.

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ILLUSTRATIVE LEAVE VIEW
Potential leave eventReported by manager · Today
Needs review
Employee noticeCaptured
EligibilityHuman review
CertificationNot started
DesignationPending
Next actionAuthorized HR reviewer evaluates the potential leave event

Illustrative interface — not an eligibility or designation determination.

THE PROCESS BEGINS WITH A SIGNAL

Employees do not always arrive using the words “FMLA leave.”

A manager may hear about hospitalization, recurring treatment, an upcoming procedure, a family-care need, an injury, or repeated absences. The operational challenge is recognizing that the event may require review and moving it into the right human process.

InfraNet keeps the source, timing, notices, records, decisions, usage, and connected work together so the team can respond consistently.

THE LEAVE OPERATING PATH

Every stage has a clock, an owner, and a human decision point.

The workflow supports the process without turning policy or regulatory judgment into automatic outcomes.

01

Recognize

Capture a request, absence pattern, injury, notice, or other potential leave signal.

02

Review

Evaluate coverage, eligibility, reason, timing, and connected obligations.

03

Notify

Prepare and record the approved notices and employee communication.

04

Certify

Track certification requests, receipt, review, clarification, and follow-up.

05

Administer

Maintain designation, schedules, usage, changes, and recertification work.

06

Return

Coordinate fitness, restrictions, accommodation review, and closure.

1 · CAPTURE POTENTIAL LEAVE

Bring the signal to HR without asking the manager to decide what it means.

Managers and employees can provide the facts they know. The workflow routes the event to authorized HR reviewers who evaluate the process and required next steps.

Employee request or notice of need
Manager-observed absence or schedule pattern
Workplace injury or workers’ compensation event
Medical restriction or possible accommodation need
POTENTIAL LEAVE INTAKE
What did the employee share?
Employee stated that an upcoming procedure may require time away and follow-up appointments.
SourceManager
Expected startUnder review
Schedule impactPossible
UrgencyRoutine review
Managers submit operational facts; sensitive medical detail follows the approved HR process.

Illustrative interface — facts require validation.

2 · CONTROL REVIEW AND NOTICES

A deadline is not one task. It is a sequence of work.

Coverage and eligibility review, approved notices, certification requests, employee communication, and delivery confirmation each remain visible.

Human authority stays explicit.InfraNet can organize facts, dates, and workflow states. Authorized HR or legal reviewers apply the organization’s policy and applicable requirements.
ILLUSTRATIVE REVIEW WORKSPACE
Potential leave recognizedSource and date recorded
Complete
Coverage and eligibility reviewAuthorized evaluation
Attention
Eligibility and rights noticePrepared after review
Waiting
Certification requestIf applicable
Upcoming
CURRENT AUTHORITYHR Leave Administrator

Illustrative workflow — timing and documents depend on the event.

3 · KEEP CERTIFICATION WORK VISIBLE

The document is only one part of the certification process.

Request, delivery, receipt, completeness review, clarification, authentication, cure or follow-up, recertification, and the final human decision belong on the same operating timeline.

A

Request

Record what was requested, when, how it was delivered, and the response path.

B

Receive

Connect the returned document while protecting access to sensitive information.

C

Review

Preserve completeness questions, authorized review, and approved follow-up.

D

Decide

Record the human determination, notices, designation, and supporting rationale.

ILLUSTRATIVE INTERMITTENT LEAVE VIEW
May usageReview open
MONTUEWEDTHUFRI
1213141516
Reported absence2 occurrences
Schedule comparisonReady for review
Remaining entitlementHuman-approved calculation
Recertification reviewNot due

Illustrative interface — usage rules and calculations require customer review.

4 · ADMINISTER THE LEAVE

Intermittent usage needs more than a running balance.

Each absence can connect to the approved schedule, reported reason, work schedule, call-in process, available entitlement, payroll handoff, and possible pattern or recertification review.

Patterns prompt review—not conclusions.InfraNet can surface timing and recurrence for authorized attention. The customer decides whether follow-up is appropriate.
5 · KEEP CONNECTED OBLIGATIONS TOGETHER

Leave rarely operates alone.

The same event may involve workers’ compensation, short-term disability, state leave, paid leave, accommodation, restrictions, payroll, benefits, and return-to-work planning.

ORIGINAL EVENT

Medical leave request

Shared facts and chronology remain connected.

FMLA administrationEligibility, certification, designation, and usage
Accommodation reviewPossible restrictions or additional leave need
Claims and benefitsSeparate owners, records, and determinations
Return to workFitness, restrictions, schedule, and manager readiness
6 · PLAN THE RETURN

The end date is not the whole return-to-work plan.

The workflow can coordinate expected return, required documentation, restrictions, possible accommodation review, schedule, manager communication, payroll or benefits handoff, actual return, and follow-up.

RETURN READINESS
Expected return date reviewedEmployee communication recorded
Required documentation receivedSensitive access controlled
3
Restrictions under reviewAccommodation path may be needed
4
Manager plan pendingSchedule and duties
Human review in progress

Illustrative workflow — return decisions remain with authorized people.

CONTROL THE LEAVE ENVIRONMENT

Clear access, authority, history, and handoffs.

01

Sensitive access

Limit medical and certification information to approved roles while preserving operational visibility.

02

Human decisions

Record the reviewer, determination, rationale, approval, notice, and later changes.

03

Connected clocks

Keep notices, certification, designation, recertification, usage, and return work visible.

04

Operating continuity

Preserve owners, open work, communication, and context through absence or staff handoff.

BRING US ONE LEAVE EVENT

See where notices, documents, usage, and handoffs currently separate.

We’ll map the event from first signal through return to work so you can see where InfraNet fits.

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