DOCUMENTATION

Find the work.
Understand the path.

A practical reference for how InfraNet organizes workforce events, ownership, deadlines, evidence, handoffs, and follow-through. Client-specific configuration guidance is provided during implementation.

START WITH THE OPERATING MODEL

InfraNet begins with an event—not a module.

A request, injury, concern, or separation may open several connected paths. Start with the platform overview, then use the module guides to follow the work into a specific domain.

CLIENT-SPECIFIC GUIDANCE

The useful documentation is the documentation that matches your operation.

Enabled modules, roles, intake paths, organizational structure, and workflows are configured during implementation. Client materials reflect that configured environment rather than a generic checklist.

Implementation materials may include

Role and access setup

Organization and site structure

Intake and routing paths

Open-case migration guidance

Testing and rollout support