InfraNet HR is committed to maintaining the availability, security, and reliability of our platform. This Data Retention Policy explains how InfraNet retains, manages, and disposes of information stored within the platform.
Purpose
The purpose of this Policy is to promote responsible data management, support customer compliance obligations, and reduce unnecessary data exposure. Our objective is simple: retain information only as long as necessary and dispose of it securely.
Guiding Principles
InfraNet seeks to:
- Retain information only as long as necessary
- Support customer operational and compliance needs
- Protect customer data throughout its lifecycle
- Reduce unnecessary data exposure
- Comply with applicable legal and contractual obligations
Customer Ownership of Data
Customer organizations retain ownership of data submitted to the platform. Customers determine:
- What information is stored
- Who may access it
- How long records should be maintained
- Whether records should be deleted
InfraNet processes and stores information on behalf of customers in accordance with applicable agreements.
Active Customer Data
Customer data is generally retained for as long as an active subscription or service relationship exists. Examples may include:
- Employee records
- Case notes
- Leave administration records
- Workplace incident documentation
- Investigation records
- Compliance records
- Uploaded documents and attachments
Data remains available to authorized users while accounts remain active.
Account Termination
Upon account termination, customer data may remain available for a limited period to support:
- Data export requests
- Account recovery requests
- Administrative processing
- Contractual obligations
Following this period, customer data may be permanently deleted from active systems.
Backup Retention
To support disaster recovery and business continuity, copies of customer information may remain in secure backups for a limited period after deletion from active systems. Backup retention periods are determined based on operational and security requirements. Backup data is not generally accessible through normal platform functionality.
Legal Holds and Regulatory Requirements
InfraNet may retain information beyond normal retention periods when necessary to:
- Comply with legal obligations
- Respond to lawful requests
- Resolve disputes
- Enforce agreements
- Protect rights, safety, or security
Information subject to legal hold requirements may be retained until those obligations have been satisfied.
Customer Responsibilities
Customers are responsible for:
- Determining appropriate retention schedules
- Maintaining compliance with applicable employment laws
- Understanding industry-specific retention requirements
- Exporting records prior to account closure when desired
InfraNet does not provide legal advice regarding record retention obligations.
Secure Disposal
When information is no longer required, InfraNet seeks to securely remove or dispose of data in accordance with operational, contractual, and legal requirements. Methods may include:
- Logical deletion
- Secure destruction processes
- Removal from active production systems
- Scheduled backup expiration
Policy Updates
InfraNet may update this Policy periodically to reflect changes in technology, legal requirements, operational practices, or customer needs. Updated versions will become effective upon posting to the website.
Contact
Questions regarding this Policy may be directed to:
InfraNet HR
Email: privacy@infranet-hr.com
Springfield, Missouri, United States
Last Updated: May 30, 2026